Privacy Policy

At Crete Vacation Home, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

This website is operated by:

Crete Vacation Home
Address: Gournes, Iraklion, Crete, Greece
Email: info@cretevacationhome.com
Phone: +30 6975022863

2. What Data We Collect

We may collect the following personal data:

Name
Email address
Phone number
Booking details (dates, number of guests, preferences)
IP address and browser data
Any information you submit through forms

3. How We Collect Data

We collect data through:

Booking / reservation forms
Contact forms
Newsletter subscriptions
Cookies and analytics tools

4. Why We Use Your Data

We process your data to:

Respond to inquiries
Manage bookings and reservations
Provide customer support
Send updates or offers (only with consent)
Improve website performance

Legal basis:

Contract (booking services)
Consent (newsletter, cookies)
Legitimate interest (site improvement)

5. Data Retention

We retain your data only as long as necessary:

Booking data: up to 5 years (legal/tax reasons)
Contact inquiries: up to 12 months

6. Your Rights

Under GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability

To exercise your rights, contact us at the email above.

7. Data Sharing

We do NOT sell your data.

We may share data with:

Hosting providers
Email marketing services
Analytics providers (e.g. Google Analytics)

8. Cookies

We use cookies in accordance with the ePrivacy Directive.

See our Cookie Policy for details.

9. Security

We implement appropriate technical and organizational measures to protect your data.

10. Updates

We may update this policy. Changes will be posted on this page.